Shannon and her team helped us sell our home as well as purchase our current home. As first time sellers, we did everything to get our house ready to sell and Shannon was helpful in her suggestions on improvements that would garner the best return on investment. Our house was marketed so effectively, that we had 14 offers and were in escrow after 6 days! Shannon and her team were always responsive and quick to answer any questions we had via phone, fax, email or text. All communication lines covered! For our purchase, she and her team were able to navigate the tricky process of a short sale and gave us status updates as progress was made. She made sure to keep us informed every step of the way. She is a professional, courteous and just a nice person. Her team is also a reflection of her hard work ethic and accessibility. If we ever had to do another real estate transaction we would definitely give her a call!